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Support
You're in the right place
We're here to help! Find answers below or reach out directly.
Contact Support
Need help? We're just an email away! Reach out to us at:
To help us help you faster, please include:
- Your device type (iPhone, iPad, Mac) and OS version
- The version of Intura you're using (found in Settings)
- A brief description of the issue or question
- Screenshots if relevant (especially for bugs or visual issues)
⚡ Quick response: We usually get back to you within 2 business days.
Before You Contact Us
Try these quick checks first — they solve most issues:
Check the App Store for the latest version of Intura
Restart the app or your device
Verify iCloud is enabled and syncing properly (Settings → [Your Name] → iCloud)
Check your internet connection if you're using cloud-based AI features
Review the common questions below
Common Questions
Getting Started
Data & Privacy
AI Features
Troubleshooting
What We Can Help With
Technical issues
Bugs, crashes, syncing problems, or other app malfunctions
Account questions
Billing, subscriptions, or account-related inquiries
Feature requests
Ideas for improving Intura
General questions
How to use specific features or get the most out of Intura
📧 Note: We provide email support only. We do not offer phone support or personalized coaching services.
Legal & Policies
For information about how we handle your data and protect your privacy: